
A: Your insurance company is obligated to act in good faith under state law. As part of this good faith duty, an insurer is obligated to provide quality and timely services to you as a consumer. Among things the insurance company is obligated to do are promptly investigate your claim, promptly pay your claim, promptly pay any undisputed portion of your claim, communicate regularly with you regarding the status of your claim and providing reasonable explanation of any claim denial. If your claim has been delayed or denied without any explanation, or you disagree with the compensation provided, it could mean your insurance company has acted in bad faith. Contact Thomas Pleasant to have your case reviewed.
The Law Offices of Thomas Waitt Pleasant, PLLC
1015 Ashes Drive, Suite 204
Wilmington, NC 28405
Phone: 910-509-7106
Fax: 910-202-6481
Toll Free: 888-HELP-156
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